Shipping Policy

We currently accept online orders for delivery to valid addresses in the United States. We do not ship to P.O. boxes, APO/FPO/DPO addresses, freight forwarders, or locations that our carrier cannot service unless we approve the order in writing before purchase.

Standard U.S. shipping starts at $13.80 per order. The exact shipping charge and complete order total are displayed separately at checkout before payment is approved.

Order processing normally takes 2–5 business days. Standard delivery is estimated at 9–20 business days in total after the order is placed. When express delivery is offered at checkout, the estimated total time is 7–15 business days.

Business days exclude weekends and public holidays. Remote destinations, address verification, customs review, carrier disruption, severe weather, and peak seasons may extend these estimates. Delivery dates are estimates, not guarantees.

When tracking becomes available, we send it to the email address used for the order. Cross-border tracking can take several business days to show its first scan. Customers are responsible for providing a complete, accurate delivery address and monitoring carrier updates.

Prices are shown in U.S. dollars. Any tax collected by the store will be displayed at checkout. If a carrier or customs authority requests an unexpected import charge, contact us before paying so we can review the shipment. Charges caused by an incorrect address, refused delivery, or failure to respond to the carrier may be deducted from an approved refund where permitted by law.

If we cannot ship within the time stated for your order, we will provide a revised estimate and the option to cancel for a full refund as required by applicable law. Contact us if tracking has not updated for 10 business days or the package is marked delivered but cannot be found. We may ask you to confirm the address and cooperate with a carrier investigation.

For shipping help, email jiangxiaoxuan47@gmail.com or use the official WhatsApp link on our contact page. Include your order number and do not send payment-card details.